Contact Us
Questions about an order, a delivery, a return or a size? Email us and we will help, or use the form below.
info@felionlondon.com
If your question is about an order, please include your order number.
Customer service
We help by email, Monday to Friday.
We reply to every email within 24 hours on business days.
Business days are Monday to Friday, excluding UK bank holidays.
Returns and common questions
To return an item, please email us first. Once we approve your return, we email you the returns address. Please never send a return to our registered address in the Netherlands. Everything about returns and refunds is in our Refund Policy, and answers to common questions about delivery and payment are in our FAQ.
Contact information
Customer Services Hours:
Monday to Friday:
9:00 AM - 5:00 PM GMT
You can expect a response from our team within 24 business hours.
Email: support@felionlondon.com
Phone Number: +447403646909
Store Name: Felion London
Business Address:
Karl Grögersingel 23
1069 NZ Amsterdam
Netherlands
Warehouse Address:
191 Abbeyfields Cl
London NW10 7EJ
United Kingdom